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Office 365 Convert a user mailbox to a shared mailbox

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    1. From your preferred browser go to https://portal.office.com/adminportal/home
    2. Click on Active UsersOffice 365 Active Users
    3. Select the user whose mailbox you want to convert.
    4. On the user’s page, expand Mail Settings.office365-mail-settings
    5. Click Convert to shared mailbox
    6. Click Convert to complete the conversion.convert-to-shared-mailbox
    in office 365, Shared Mailbox Tags: Office 365, Shared Mailbox

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