Onsite IT Support

Not everything can be resolved over the phone; Onsite IT support is included for that purpose.

Although our team can quickly remote to your PC and resolve any IT issues over the phone within a few minutes, there are times we have to dispatch an onsite IT support technician to your office. Our trained technicians are equipped with the appropriate tools to resolve most IT support issues. A whether you are dealing with annoying problems such as continuous printer jam or installing a brand new printer, or need a computer move from one office to another, an experienced IT engineer is on stand-by. 

From technical difficulties to security concerns, IT issues can strike at any time. While they may vary in magnitude, every IT issue is an obstacle in the way of success.

Remote IT support may be an effective solution but sometimes you need a more hands-on problem-solving approach to get the best results. Through onsite IT support, you can get instant help to bounce back fast in case of any IT related problems.

Safety first

Covid-19 has completely changed the way we do business, and as a company, we have adopted strict safety measures when we are visiting a client’s office. We all wear masks and gloves, and if a previously assigned tech is not feeling well; we will send someone else that is in good shape or reschedule the call.

Why onsite it support?

Onsite IT support can be a valuable asset for businesses that rely heavily on technology on a daily basis. With IT support close by at all times, employees can focus on their work and overcome obstacles presented by technology failures. Support could include software installation, maintenance of infrastructure, upgrading of software and new patches, training staff, and much more.

• Full Transparency – Onsite IT support provides transparent solutions where you are constantly updated and directly involved in the process of fixing a technical failure or building an integral part of your IT infrastructure.
• Increased Focus – With IT support close at hand, your employees can report problems easily without damaging the workflow. Good support results in an increased focus on business goals and improved productivity.
• Quick Response Times – You no longer have to wait for your remote support providers to pick up the call. Having IT support present on site means that you get the fastest response times.
• Better Communication – Onsite IT support allows for face-to-face communication which is always more honest, open, and reaps the best results.

Onsite IT support can help you leverage the true power of your technology by building a robust IT infrastructure that is always up to date and problem-free.

Is Onsite IT support for you?

Onsite IT support is a service that all businesses can greatly benefit from. May it be a large enterprise with complex IT requirements or a small tech-driven business heavily reliant on IT, onsite IT services can be a game-changer for both. So if you are a business owner look for quick solutions and rapid growth in the age of technology, onsite IT support is just right for you.

Benefits of partnering with Onetech360

We believe that every business has a unique outlook and a different set of needs. That’s why there’s no one size fits all solution to IT support. Our onsite IT support services target your unique business goals to provide the support that is perfectly tailored to your IT needs.

Promising quick response times, full transparency, and a wealth of experience, our dedicated IT team will be with you every step of the way. Our onsite IT services are geared towards businesses that need a change. Through onsite support, we ensure that your IT requirements are always fulfilled and you don’t have to wait for remote support to get back to you.