Scranton Managed IT Services

Unlock your business’s potential today with dependable managed services.

Elevate Your IT Performance Today With Dependable Scranton IT Services

Outsource your IT challenges and focus on what you do best by working with a leading local managed services provider.
Why choose OneTech360 for managed IT services in Scranton?

  • Say goodbye to downtime with proactive 24/7/365 support that ensures your IT systems are always up and running
  • Solve issues faster and more effectively with IT support that features an 11.3-minute average resolution time
  • Benefit from ironclad protection for your data with dark web monitoring, SOC and SIEM services, and more
  • Expedite your IT service launch with a structured onboarding process that starts as soon as you sign with us
  • Make informed IT decisions with professional IT consulting backed by over 51+ years of combined experience

Request a Quote for our Managed IT Services in Scranton, PA

What Sets Us Apart from Other IT Services Providers in Scranton

11.3 Minutes

Our average resolution time for all IT issues


Client satisfaction rate for our IT services


Pick-up rate for all technical support calls


Managed IT Services in Scranton

201 Lackawanna Ave, Scranton, PA 18503

Request a Quote: (570) 316-0005

Experience the Benefits of Our Top-Notch IT Services in Scranton

Managed IT Services

Unlock unparalleled growth for your business with three tiers of managed IT services that cover your needs and rely on a security-first approach.

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Cloud Services

Enjoy a successful digital transformation with our comprehensive services that include backup, support, readiness assessments, and cloud integration.

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Get total peace of mind knowing your digital assets are protected with cybersecurity services, including SOC and SIEM access, next-gen firewalls, and more.

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IT Support

Eliminate recurring IT headaches that drain your productivity with real-time responses and an 11.3-minute average resolution time.

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IT Helpdesk

Get real answers to your IT issues, not delays. Our proactive helpdesk services are available 24/7/365 and are backed by a 100% phone pick-up rate.

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Network Support

Strengthen your network with reliable services, including cabling, network monitoring and management, and support from our Network Operations Center.

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IT Consulting

Make educated technology decisions today for a better tomorrow with IT consulting that includes vCIO guidance, IT strategy development, budgeting, and more.

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Backup and Disaster Recovery

Never lose critical data again. Our robust backup and recovery solutions help you maintain business continuity in the face of disaster.

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IT Outsourcing

Focus on running your business while we handle the IT. Outsource to us and ensure your technology solutions are continuously monitored and managed.

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Maximize Business Growth through Our Managed IT Solutions in Scranton

Managed IT Services in Scranton, Pennsylvania

Three Tiers of Managed IT Services Designed for Your Unique Needs

Struggling with rising IT costs? Our three-tiered plans for managed services are designed to fit your specific needs.

Choose from three levels of support that include:

  • Basic
  • Advanced
  • Elite

You’ll never be locked into a one-size-fits-all package with OneTech360. We consult, recommend, and implement the plan that best suits your business, always with a focus on security first.

Scranton Managed IT Services

Defend Your Data With Our Comprehensive Cybersecurity Services

A data breach can cost you as much as $4.45 million, a hefty price that many small businesses can’t afford to pay.

If you’re worried about data breaches, we offer a full range of cybersecurity services as part of our managed IT, including:

  • IT forensics
  • Zero-trust security
  • Dark web monitoring
  • Email and spam filtering
  • SOC and SIEM services
  • Next-generation firewalls
  • Antivirus and antimalware protection
  • And more

We don’t just set it and forget it; we continually monitor and adapt to new threats. Your data is your most valuable asset, and we treat it as such.

Improve Business Productivity With Reliable Managed IT Services in Scranton

See why 21+ local businesses (and counting) depend on our IT services.

Managed IT Services in Scranton

Keep Your Business Running Smoothly with One of the Leading IT Providers in Scranton

Tired of waiting for information technology issues to be resolved? We understand the frustration that can cause, especially since downtime can cost you $9,000 a minute.

That’s why our IT managed services include technical support backed by an 11.3-minute average resolution time.

We’re not just fast; we’re laser-focused on solving your problems to help you get back to work without incident

Our IT support is available 24/7/365, ensuring you’ll never be left in the dark.

Managed IT Services

Launch Your Managed Services Faster With Our Structured Onboarding Process

Confused about where to start with your IT services? Our structured client onboarding process eliminates the guesswork.

The process begins as soon as you sign your contract and generally lasts for 30 days.

On Day 1, our team arrives on-site to identify your pain points. We then present a tailored plan that aligns with your business goals.

When you work with OneTech360, you’re not just another client; you’re a valued managed IT partner.

Our Other IT Services in Scranton, Pennsylvania


  • Cybersecurity 
  • IT Outsourcing
  • Network Support


FAQs About Our Managed IT in Scranton

Traditional IT services are often reactive, kicking in only when something goes wrong. Managed IT, on the other hand, is proactive and all-encompassing.

At OneTech360, we don’t just fix problems; we prevent them with IT support, help desk services, network support, and more.

Our comprehensive cybersecurity services, which include IT forensics and zero-trust security, ensure that your data is protected against all threats, all the time.

Managed services can significantly reduce your IT costs. When you partner with us, you get tiered plans tailored to your specific needs. No more paying for services you don’t use.

Plus, our structured client onboarding process ensures that we understand your business goals and pain points from day one, allowing us to offer you the most cost-effective solutions.

While in-house teams have their merits, managed IT services offer a breadth of expertise that’s hard to match.

At OneTech360, our managed services are backed by a 99.9% customer satisfaction rating, an 11.3-minute average resolution time, and a 100% phone pick-up rate.

Outsourcing to a managed services provider ensures you have a dedicated team, available 24/7/365, that’s always updated on the latest tech trends and security threats.

At OneTech360, we understand that time is money, and IT issues can drain both. That’s why our fast-acting IT support boasts an 11.3-minute average resolution time.

In less time than it takes to grab a coffee, our IT services have your issue sorted. And with our 100% phone pick-up rate, you’re never left waiting.

Security is not just a feature of our managed services; it’s a necessity. We offer a full range of cybersecurity services, including:

  • Penetration testing
  • Dark web monitoring
  • Compliance monitoring
  • Ransomware protection
  • Security awareness training
  • And more

We’re not just meeting industry standards; we’re setting them. Your data is as precious to us as it is to you.

Managed IT is about more than just fixing computers; they’re about driving your business forward.

When you partner with us for managed IT services, we kick off our structured client onboarding process with an on-site visit to understand your pain points and goals.

From there, we tailor our three-tiered, security-first plans to align with your business’s objectives.

With our 24/7/365 support and real-time responses, we’re not just your information technology provider; we’re your strategic partner for long-term growth.

      Ask The CTO

      Whawenst DuvetChief Technology Officer

      Ask The CTO

      Welcome to the Ask The CTO series.

      Dealing with technical issues and not sure what to do?

      Do you have technical questions that you would like to discuss and get answered?

      Schedule a call with our CTO -  As part of his job is to examine the short- and long-term needs of our clients and find the best solution that fits their needs. His goal is to help companies make the best decisions to reach their company objective and goals.

        How it worksGet an IT Solutions Quote

        Please call us at 1.646.681.4848 or complete the form. One of our engineers will contact you shortly.

        Choose Your Plan

        If we're the right fit, you'll choose the IT service agreement that works best for your organization.

        Let's Talk

        We'll chat about your business, how you use technology, and what you want to get out of IT.

        Start Your IT Experience

        Within days, you'll be experiencing IT like never before.

        How many people work for your Organization?