Phone Numbers
Toll-Free: 1-800-394-9423
New York: 1-646-681-4848
Scranton, PA: 1-570-316-0005
Dallas/Fort Worth: 1-214-702-0448
Outsource your IT challenges and focus on what you do best by working with a leading local managed services provider.
Why choose OneTech360 for managed IT services in Scranton?
11.3 Minutes
Our average resolution time for all IT issues
99.9%
Client satisfaction rate for our IT services
100%
Pick-up rate for all technical support calls
OneTech360
201 Lackawanna Ave, Scranton, PA 18503
Request a Quote: (570) 316-0005
Struggling with rising IT costs? Our three-tiered plans for managed services are designed to fit your specific needs.
Choose from three levels of support that include:
You’ll never be locked into a one-size-fits-all package with OneTech360. We consult, recommend, and implement the plan that best suits your business, always with a focus on security first.
A data breach can cost you as much as $4.45 million, a hefty price that many small businesses can’t afford to pay.
If you’re worried about data breaches, we offer a full range of cybersecurity services as part of our managed IT, including:
We don’t just set it and forget it; we continually monitor and adapt to new threats. Your data is your most valuable asset, and we treat it as such.
Tired of waiting for information technology issues to be resolved? We understand the frustration that can cause, especially since downtime can cost you $9,000 a minute.
That’s why our IT managed services include technical support backed by an 11.3-minute average resolution time.
We’re not just fast; we’re laser-focused on solving your problems to help you get back to work without incident
Our IT support is available 24/7/365, ensuring you’ll never be left in the dark.
Confused about where to start with your IT services? Our structured client onboarding process eliminates the guesswork.
The process begins as soon as you sign your contract and generally lasts for 30 days.
On Day 1, our team arrives on-site to identify your pain points. We then present a tailored plan that aligns with your business goals.
When you work with OneTech360, you’re not just another client; you’re a valued managed IT partner.
Traditional IT services are often reactive, kicking in only when something goes wrong. Managed IT, on the other hand, is proactive and all-encompassing.
At OneTech360, we don’t just fix problems; we prevent them with IT support, help desk services, network support, and more.
Our comprehensive cybersecurity services, which include IT forensics and zero-trust security, ensure that your data is protected against all threats, all the time.
Managed services can significantly reduce your IT costs. When you partner with us, you get tiered plans tailored to your specific needs. No more paying for services you don’t use.
Plus, our structured client onboarding process ensures that we understand your business goals and pain points from day one, allowing us to offer you the most cost-effective solutions.
While in-house teams have their merits, managed IT services offer a breadth of expertise that’s hard to match.
At OneTech360, our managed services are backed by a 99.9% customer satisfaction rating, an 11.3-minute average resolution time, and a 100% phone pick-up rate.
Outsourcing to a managed services provider ensures you have a dedicated team, available 24/7/365, that’s always updated on the latest tech trends and security threats.
At OneTech360, we understand that time is money, and IT issues can drain both. That’s why our fast-acting IT support boasts an 11.3-minute average resolution time.
In less time than it takes to grab a coffee, our IT services have your issue sorted. And with our 100% phone pick-up rate, you’re never left waiting.
Security is not just a feature of our managed services; it’s a necessity. We offer a full range of cybersecurity services, including:
We’re not just meeting industry standards; we’re setting them. Your data is as precious to us as it is to you.
Managed IT is about more than just fixing computers; they’re about driving your business forward.
When you partner with us for managed IT services, we kick off our structured client onboarding process with an on-site visit to understand your pain points and goals.
From there, we tailor our three-tiered, security-first plans to align with your business’s objectives.
With our 24/7/365 support and real-time responses, we’re not just your information technology provider; we’re your strategic partner for long-term growth.
Welcome to the Ask The CTO series.
Dealing with technical issues and not sure what to do?
Do you have technical questions that you would like to discuss and get answered?
Schedule a call with our CTO - As part of his job is to examine the short- and long-term needs of our clients and find the best solution that fits their needs. His goal is to help companies make the best decisions to reach their company objective and goals.