Welcome to Elevate Unified Communications
Agenda
- Welcome & Overview
- Introduction video about the Polycom Poly Edge e450
- What Is Elevate?
- Key Features & Benefits
- Microsoft Teams Integration
- Understanding the Unite Icons in Teams
- Live Demonstration in Microsoft Teams
- Mobile & Remote Work Features
- Best Practices & Tips
- Questions & Answers
What Is Elevate Unified Communications?
Elevate UC is a cloud-based communication platform that brings phone tools, voicemail, call controls, contacts, and mobile flexibility into one connected experience.
One Communication Hub
The Teams integration helps users stay in the Microsoft Teams workflow they already use every day.
Works inside of Microsoft Teams
The Teams integration helps users stay in the Microsoft Teams workflow they already use every day.
Supports Mobility
The mobile app helps users stay connected when they are away from their desk or working remotely.
Key Features
The Unite platform is designed to simplify communication, improve collaboration, and support hybrid work environments.
Microsoft Teams Integration
Work directly from Microsoft Teams with integrated communication tools built into your daily workflow.
- Integrated dial pad
- Voicemail access
- Call controls inside Teams
- Presence synchronization
- Contact directory access
Voicemail & Notifications
Stay informed and organized with modern voicemail and notification features.
- Visual voicemail
- Voicemail-to-email delivery
- Missed call notifications
- Easy voicemail playback
- Centralized message management
Mobile Flexibility
Stay connected whether you are in the office, remote, or traveling.
- Access business communications remotely
- Seamless transition between devices
- Mobile access to voicemail and contacts
- Support for hybrid work environments
- Consistent communication experience
Desktop & Web Applications
Manage communication tools from a centralized desktop or browser-based platform.
- Centralized communication dashboard
- Call history visibility
- Presence and status management
- Active call management
- Easy access from multiple devices
Hybrid Work Support
Designed to support modern workplace flexibility and collaboration.
- Support remote and in-office employees
- Reduce communication barriers
- Improve employee accessibility
- Increase collaboration efficiency
- Maintain communication continuity
User-Friendly Experience
Simple, intuitive tools designed to improve day-to-day communication.
- Easy-to-navigate interface
- Familiar Microsoft Teams experience
- Minimal learning curve
- Quick access to communication tools
- Improved workflow efficiency
Install the desktop app for your OS or open the Chrome web app. Within the app, we will help you configure your audio and voicemail settings.
For Microsoft Teams Users: Elevate Teams Embedded Desktop App
Elevate Desktop App
Here are all the cool things you can do with the Elevate app!
And, be sure to scroll down to learn more about your desk phone.
Call Set-up
Learn how to set up calling in Elevate for your computer (soft phone) or for your desk phone (in call controller mode).
Placing and Receiving Calls
Learn how to place calls on the dial pad, through your contacts, from a chat, and more.
Voicemail and call history
Learn where to access and manage your voicemail, call history, and voicemail settings using the app.
Active Call Actions
Once in a call, learn how to use features, like “flip”, “park” and “transfer” for effective call handling.
Presence
Learn how to check a user’s availability, whether it be “available”, “busy”, “on a call” or “do not disturb”.
Polycom E450 Quick Start Guide
For more information about your desk phone, how to set up your voicemail, PIN and greeting, please refer to this detailed guide.Get the guide
Product and feature availability may vary by region.